Do I backup our images, how?
When on a shoot, i will use multiple methods to keep your images safe. I will carry spare memory cards so that no images will become overwritten. Also, many of my memory cards wireless transfer image to my computer where they are transferred to a solid state hard drive for storage.
We live out-of-town, Is it possible for our family/friends to meet with you instead?
Ideally, it is best for us to meet the client directly, this way we can record all your requirements in detail and get to know each other. However, we know this may be difficult. If we meet with family/friends instead, be aware that they will be the ones giving us the details so they must be in procession of all the facts. Whoever signs the contract as the client is responsible for the arrangements and payment.
We're very busy and won't be able to meet. What are our other options?
Alternatively, you can call or email regarding your requirements. However, your signature in person is required on the contract, prior to the event.
You can get in touch by our Contact Us page.
Do you travel to meet clients?
Yes, if you would prefer for me to come to you, I will depending on distance.
How do i reserve you for my date?
Contact me, and ask :)
What if we exceed our contracted time for our event coverage?
My charges go on an rate basis. The longer i'm there, the more I will charge. £40 per hour. If you want, we can arrange fr me to stop shooting, once you have reached your time allowance.
What payment methods do you accept?
We can take all card payments [no fee] and Contactless if under £30. We also accept Cash (GBP), cheque or bank transfer.
Is there a deposit and is it refundable?
The first hour of event photography is £50 and also acts a a non-refundable deposit. The deposit is refundable however, if cancelled within the allotted time.
If we change our wedding to a different date, would we be able to put our deposit to a future date?
Yes, if the changes were made within the allotted time.
Do I charge travel fees?
yes, only if outside my area of operation.
Do I have insurance and what does it cover?
I do have insurance, provided by Photoguard. This covers my from equipment damage, mechanical malfunction theft and vehicle theft. This also covers me for Public Liability Insurance.
Do I pay tax?
No, we are not VAT registered.